Thursday, January 29, 2009

The Human Factor

I wonder how many of you showed up for work this morning? If so, don't be embarrassed or unduly put out. I woke up at 8 a.m. to a bright, sunshiny day and the thought that we might have a delayed opening never crossed my mind. It wasn't until I checked my email two hours later that I saw the message from alerts.com. Had I been on the early shift I bet I would have shown up early. Way too early. The lesson learned from this, I suppose, is to check your email, call your branch, or pull up our website when there's even a slight possibility of a delayed opening.

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